EditorLive offers live customer support between the
hours of 8 a.m. and 6 p.m. PST. During this time, you can reach
an EditorLive customer representative who can answer your
editing questions. After 6 p.m. PST, you can consult our
FAQ or submit a question through our support
page.
You can submit documents 24 hours a day, 7 days a week,
365 days a year. Documents are edited in real time and returned
within your selected turnaround time, either 72, 24,
10, or 3 hours.