EditorLive Privacy Policy
Effective May 29, 2007
Privacy Policy Table of Contents
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
EditorLive.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site
www.editorlive.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Darren Shafae atinfo@editorlive.com.If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
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The Information We Collect
This notice applies to all information collected or submitted on the EditorLive.com website. On some pages, you can submit an application to become an editor or register to receive materials. The types of personal information collected on these pages are:
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Name
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Address
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Email address
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Phone number
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The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order, fulfill the requested services, and send communications related to our service if you register (for example, we may send a “thank you” package for your patronage). We do not share this information with outside parties except to the extent necessary to complete that order. Typically, we share the necessary information with our editors in order to proofread your documents.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. To deactivate your account, please email info@editorlive.com. After we receive your deactivation email, we will remove your application from our database.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. To accomplish this type of analysis, we use both log and cookies file data.
Like most standard Website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information, except to prevent fraud.
A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies for navigation and browser session maintenance and to understand traffic patterns generally on our site. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Session ID cookies are not tied to your personal information. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also giving you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Service Providers
We use Authorizenet.com to provide credit card processing on our site. When you sign up for editing services, we will share billing information as necessary for the third party to provide that service.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by EditorLive. Please be aware that we, EditorLive, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
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Our Commitment to Data Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link to http://www.godaddy.com/.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at info@editorlive.com.
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How to Access or Correct Your Information
If your personally identifiable information changes, or if you no longer desire to apply as an editor, you may update, delete or deactivate it by emailing our Customer Support at support@editorlive.com or by contacting us by telephone or postal mail at the contact information listed below.
How We Communicate With Our Clients
EditorLive may send updates on new features. We will send no more than 3 emails per year. We never share your email or personal information with other companies or third-party vendors. If you do not want to receive our email updates, uncheck the check box in your user profile or on the registration form when you first create an account.
Changes to this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at
(866) 693-3348 or send us an email at info@editorlive.com.
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| Address: |
EditorLive
2180 Higgins Canyon
Half Moon Bay, CA 94019
Toll Free:
(866) 693-3348
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